Help & guides
Step-by-step guides for setting up and using Text2Store. For short answers, see the questions page.
Getting started
Install the app, connect your iPhone or iPad, and make your first backup.
Read the guide →WhatsApp chats
Your iPhone backup carries WhatsApp too: what's included, what WhatsApp itself doesn't keep, and what you need.
Read the guide →Encrypted backups
What the backup password is, where to enter it, and what to do if it's lost.
Read the guide →Device not detected
A short checklist that fixes almost every connection problem.
Read the guide →Reset a stuck backup
If one device's backups keep stalling or failing, reset its working copy to start fresh. Your saved archives stay untouched.
Read the guide →Storage and disk space
Where archives and working backups live, what every size in the sidebar means, and how to free up space without risking your record.
Read the guide →Using AI Summary
Plain-language recaps of long conversations, included in your subscription.
Read the guide →Verified export
A tamper-evident copy for legal and records use: what it proves, what it doesn't, and how anyone can verify it.
Read the guide →Certified backups
A trusted timestamp from the moment you backed up, what the checkmark badge means, and how it strengthens a verified export.
Read the guide →RSMF for eDiscovery
Export a conversation in the format review platforms read, with senders, threading, reactions, and attachments intact, and when to use it instead of a verified export.
Read the guide →Short answers
Wondering what stays on your computer, what you can do without paying, or whether a verified export holds up? Those live on the questions page.